In today's busy climate, we are finding ourselves in more emotionally driven conversations than ever - with the angry and the sad. Do you have the tools to look after your mental health (we prefer to say mind health)? Are you looking to reduce risks to your staff from a criminal or civil emergency and provide practical tips on reducing stressful situations?
Challenging conversations, resolving conflict, motivating staff, responding to emergencies and controlling emotion levels. At the extreme end, we can teach you how to engage with people who threaten suicide or choose violence to solve problems.
Our courses and workshops are tailored to your exact requirements with most delivered in just two hours, or via eLearning.